Frequently Asked Questions

Expressway Rent FAQs

How do I qualify for Expressway rental agreement?  Rent?


You must have an active insurance policy
you must be at least 20 years old
Own a smartphone with a data plan
Have valid Canadian Driver’s License
Have no criminal record
Have a good driving record. We cannot accept the following:
More than three minor offences in the last three years (1-3 demerit points each, not including double demerit periods);
Any major offences in the last three years (5+ point offences or suspensions, not including fine defaults/double demerit periods);
Any drug or alcohol infractions at any time;
Any excessive violations or suspensions, or serious individual offences




What vehicles do you offer?


We offer you a choice of the following vehicle: Sedan 2014/2017 FORD FOCUS SE
$249/week excluding HST (1150km included per week $0.10 per extra km excluding HST)
Fuel type: Regular Petrol
Fuel Efficient:
ANCAP Safety Rating: 5/5 Stars Please note: For all our vehicles the Safety certificate and winter approved tires for the winter months.




Does Expressway issue credit?


No, Expressway does not issue credit. All Expressway’s rental plans are paid one week in advance.




Do you take care of servicing?


As part of the weekly rental fee, We cover the maintinance on the vehivle, we schule an appointment and all you have to do is to show up. Your Repsonsibitlies: 1- Ongoing Services such as Oil change 2- Flat Tyres (Hirer is responsible for costs associated with puncture repair, tire replacement) 3- Battary Drain (Moslty happend becasue the driver forgot the door open or lights on, all you have to do is to boost it again) Additionally, all Expressway vehicles come with an extensive factory manufacturer’s warranty to cover the cost of most defects. However, it’s your responsibility to cover all repairs that are not under warranty, including but not limited to punctures, panel damage, and all other non wear and tear items. If unsure, contact your Expressway representative.




How many km are included?


Your Expressway vehicle comes with a 1500 km per week allowance. If you go over the included weekly allowance you’ll pay 10c per km for additional operating and maintenance costs. What if I get a flat tyre? Flat tyres are not covered by warranty/insurance. Contact John at ( info@fordwxpressway.ca ) and arrange to have the tyre replaced at your cost.




What if there are small scratches when I return the vehicle?


We operate in accordance with the FORD EXPRESSWAY Fair Wear and Tear Guide; wear and tear that is reasonable given the age/kms on your vehicle is acceptable. IF the vehicle is returned with damage that falls outside Fair Wear and Tear, you will be charged the deductible, plus two weeks rent in lue of notice.




How much does it cost?


The weekly rental fee of $249 +Tax = $280 Including Tax . to be received up front before you get the car from Expressway.

There is a one-time fee which is up to $200 tax included, This fee to be paid to Service Ontario and it is to cover the plate cost, because the plate will be under your name and that makes it your property.
NOTE: if you already have a plate with vlaid sticker, then it will cost you only $40 to transfer it to our car. So you sould have a total of $480 in order to get the car: $280 Membersip fee to be paid to Expressway. $40 up to $200 Plating fee to be paid to Service Ontario Not to Us.




What does the weekly fee cover?


In addition to the vehicle rental, the fee covers your registration and maintenance.




If I take a rental break, do I need to pay the joining fee again?


Yes. If you have a break in your rental you will still be required to pay the fee once you commence driving again




What happens if I breach my contract and am unable to pay?


If you are unable to pay for the rental costs of the vehicle, you need to communicate with your Member Success Representative ahead of time. Rental must be paid every week in advance if we did not receive the rent will be subject to a $5.00 per each late day as administration fee
After 2 days, we will turn off the enging from our end, and Expressway may elect to cancel your agreement. Additional fees apply.




how do I cancel/end my contract? Is there a minimum rental period?


Expressway contract is 4 weeks only, after a full month rental if you want to end your contract with Ford express way you must give a 3 week written notice to your representative. What if I want to return the vehicle within the first 2 weeks? If you change your mind you can return your vehicle within the minimum rental period, however a $300 early exit fee applies.




How do I return my vehicle and are there fees?


In order to return your vehicle you must give two weeks notice – in writing – to your Expressway representative by email at info@fordexpressway.ca We may need to charge a re-fuelling and/or cleaning fee of $150, if the car isn’t returned with a full tank of fuel and professionally cleaned at the end of your rental period.




Could my weekly rental fees change?


No, it is only $249 + Tax per week to be paid every week in advance




How do I pay for Tolls, Fines and Infringements?


All tolls, fines and infringements are processed by yourself because the plate of the car is under your name. We encourage all Members to pay tickets within 3 days of receiving them, to avoid additional fees.




What other fees should I expect?


Other than the rental and platting fees you are responsible for your own cellular plan to use the ridesharing apps. You are also responsible for all toll charges and all parking infractions, since the plate is under your name all of the infractions will go directly to you




What is my weekly fees and what it covers?


The weekly rental fee starts at $249 (ex HST). This includes 1150km per week.
Expressway charges one week in advance to be received every Monday at 10 am be E transfer. This will include excess KM’s from the previous week, and any additional fees such as fines or infringements.